Key resources for Claim Professionals
The following resources are helpful tools for the individuals who adjust CEA claims:
- Earthquake Event Reference Guide for CEA Participating Insurer Claim Liaisons (PDF): We’ve created a helpful reference guide of your requirements, duties, and responsibilities both before, and after, an earthquake.
- ShakeMaps: You'll find the most up-to-date, reliable information on earthquake monitoring, including ShakeMaps, at the California Integrated Seismic Network website.
- CEA Deductible and Payment Calculators: After an earthquake, policyholders filing claims are anxious to complete repairs as soon as possible. CEA provides adjusters with an easy and quick tool to calculate deductibles and claim payments.
Select the appropriate calculator for your claim. See tabs on the bottom of the tool for Instructions and User Guide.- CEA Deductible and Payment Calculators (ZIP) - For policies effective on or before 12/31/2024
- "New" CEA Deductible and Payment Calculators (XLSM) - For policies effective on or after 1/1/2025
- CEA Claim Manual (PDF) - For policies effective on or before 12/31/2024
- "New" CEA Claim Manual (PDF)- For policies effective on or after 1/1/2025
- General Guidelines - Earthquake Damage Assessment and Repair Guidelines for Residential Wood-Frame Buildings Vol. 1 (PDF) These guidelines are intended to help users:
- Select appropriate repairs for damage that can be reliably identified, and appropriately implemented by qualified tradespersons, without the assistance of technical consultants; and
- Identify those conditions for which the assistance of a technical consultant may be necessary for the accurate assessment and repair of damage.
- These checklists are a series of questions intended to assist building occupants in recording their observations made immediately following the earthquake and assisting adjusters in during the inspection.
- Building Occupant Questionnaire - Appendix A
- General Earthquake Damage Inspection Checklist - Appendix C
- Attic Inspection Checklist - Appendix D
- Crawlspace Earthquake Damage Inspection Checklist - Appendix E
- Engineering Guidelines - Earthquake Damage Assessment and Repair Guidelines for Residential Wood-Frame Buildings Vol. 2 (PDF) These guidelines are intended to provide guidance to the technical consultant, retained by a user of the General Guidelines, to:
- Identify and develop a conceptual scope of repair for structurally significant earthquake damage.
Questions About CEA Policies?
Have a question about specific CEA coverages? See a CEA sample policy for more in-depth information.