How to file a claim
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Adjuster Information
Agent Information
Adjuster Information
Agent Training

Adjuster Information


The CEA is committed to ensuring that every CEA claim is handled in a prompt, fair, and consistent manner.  This page is dedicated to providing information for individuals who handle CEA claims.

Resources for Claim Representatives

California Earthquake Authority Claims ManualPDF Logo

Claim Representatives Online Training Courses(Note:  The training links below take you to a log-in page on a non-CEA Web site.)

History of the CEA and Your Important Role
(12 slides - 8 minutes)

Homeowners Coverage Training - CEA 2012 Policy (2CE)
Select this link to take a coverage course on the CEA homeowner earthquake policy. There is a 20 question test at the end of the course, and you can earn two CE credits towards a California adjuster license (public or independent) by scoring 70% or better on the test.  Individuals who do not need CE credits may still take the course.  
(60  slides, 50 minutes.)

CEA Deductible Calculator PDF Logo
This is an Excel spreadsheet tool, designed for adjusters, to help apply policy limits and calculate the appropriate deductibles on CEA policies.

The documents listed below are in PDF FormatPDF Logo

Specimen Copies of CEA Policies
Specimen Copies of CEA Policies, 2003 Revision (For Policies Effective On or Before 12/31/2011)

Download a specimen copy* of the CEA Homeowners Policy.PDF Logo
Download a specimen copy* of the CEA Renters Policy.PDF Logo

Download a specimen copy* of the CEA Condominium Owners Policy. PDF Logo


Specimen Copies of CEA Policies, 2012 Edition (For Policies Effective On or After 01/01/2012)

Download a specimen copy* of the CEA  Basic Earthquake Policy - Homeowners Policy. PDF Logo

Download a specimen copy* of the CEA  Basic Earthquake Policy - Homeowners Choice Policy (For policies effective on or after 07/01/2012). PDF Logo

Download a specimen copy* of the CEA Renters Policy. PDF Logo

Download a specimen copy* of the CEA Condominium Owners Policy. PDF Logo

* This link contains only a specimen policy form.  Specimen policy forms are not actual insurance contracts or policies but are provided solely to provide information regarding the language used in CEA policy forms.  No insurance coverage is provided under any form copied or printed from these links.  Insurance coverage is provided only under actual insurance policies duly issued by the CEA through its participating insurers, using approved procedures and only upon the approval of written applications for coverage and the payment of premium.

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